Responsible Gaming

At Kingmaker Casino we want gambling to remain a form of entertainment. NovaForge Limited, the operator of Kingmaker Casino, provides tools, information and a trained support team to help players in Australia and elsewhere keep control of their time and money. This page explains our commitments, the limits you can set, how to recognise warning signs and where to find independent help.

Our Commitment

We treat responsible gaming as part of how we run the casino and the sportsbook, not as an afterthought. Our staff are trained to recognise signs of harm and to point players towards tools and support, and we will never encourage you to gamble more than you can afford. Gambling is not a way to solve financial problems, and no strategy can guarantee profit.

Our casino and our sportsbook share the same protection tools, so a limit or exclusion applied to your account covers both products at once.

Players Must Be 18 or Over

You must be at least 18 years old, or the legal gambling age where you live if that is higher, to register at Kingmaker Casino. We check date of birth and identity documents during verification and may close accounts that belong to minors. If children use your device, keep your login private and consider parental control software.

Warning Signs

Consider taking a break and seeking help if any of these apply to you:

You spend more money or time than you planned.
You chase losses by raising stakes or depositing again straight away.
You borrow money or neglect bills to gamble.
You feel anxious, irritable or guilty about your play.
Gambling affects work, study or relationships.

Deposit, Loss and Session Limits

You can set daily, weekly or monthly deposit limits in your profile. Decreases apply immediately, while increases take effect only after a waiting period so a decision made in a bad moment cannot be acted on at once. You can also set loss limits and session time limits. Our minimum deposit is A$30, but you are free to deposit far less than your limit allows.

Reality Checks

Reality checks display a pop-up showing how long you have been playing and how much you have wagered. You can choose the interval, and the reminder pauses the game until you decide to continue or leave. Keeping an eye on your cashier history is another way to see where your money goes.

We also review play patterns for signs of risk, such as rapid repeated deposits or very long sessions. If we are concerned, a member of our team may contact you to suggest limits or a break. Players in our VIP club are treated the same way: higher tiers bring faster withdrawals and cashback, but never pressure to play more.

Cooling-Off and Self-Exclusion

If you need a break, contact live chat or email support@kingmakercassino.com and ask for one of these options:

Cooling-off: a short pause from play, for a period you choose.
Temporary self-exclusion: a longer block, with your account closed to play and promotions.
Permanent self-exclusion: a closure that cannot be reversed.

During any exclusion we stop marketing messages and block bonuses. You can still request a withdrawal of your eligible balance after verification.

Bonuses and Responsible Play

Bonuses come with wagering, such as 35x on the welcome bonus, an A$5 maximum bet and a 10-day window. If those conditions put pressure on you, decline the offer at the cashier and play with your own money instead. You are never obliged to accept a bonus, and we will cancel an active one on request where the rules allow.

Tips for Safer Play

Set a budget and a time limit before you start.
Gamble only with money you can afford to lose.
Do not play when tired, upset or under the influence of alcohol.
Take regular breaks and never chase losses.
Keep gambling separate from rent, bills and savings.

Where to Get Help

Free, confidential support is available in Australia:

Gambling Help Online: gamblinghelponline.org.au, 24/7 chat and counselling.
National Gambling Helpline: 1800 858 858.
Gamblers Anonymous Australia: peer support meetings.
Blocking software such as Gamban or BetBlocker to restrict gambling sites on your devices.

See also our terms and conditions, or reach us via the contacts page.

Last updated: September 30, 2026